SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery mega fast. Courier! Everything works.
Very quick E Delivery
Very good quality, until the time working perfectly.
I liked my wife)
Executed qualitatively The inner part perfectly copes with its task, but the outside disappointed, although took with the biggest blow For me, the classic Rabbit turned out to be much nicer
heating is slow and I can not feel any suction but product is very good quality and delivery was very fast.
Everything is delivered quickly, it works. But my wife, unfortunately, did not like it.
The former wrote something like, quote, "This is the fall of P .. ZDA, the explosion of emotions and orgasm, it's definitely the best thing in my life."
Works, and there we will see
All in best looking, packing safe is not damaged, thank you store
Norms
Received quickly, my wife really likes, I recommend
Lo que ves, no esperes mucho no es el satisfayer ni se parece ni hay succión real solo vibración.
Very accurate product description
My wife approved.
The goods are damaged. (((
Remote not working
Delivery fast, packed perfectly, friend liked the gift
Great! Thank you
Good toy. The spouse says that the veins on their feet feel vibration.
All in order.
Yea
The order came in 4 days to the Moscow region, in a box. I tried in work, super, many vibration modes, everything works, before the start I charged, I would know that such a thing exists, I would have bought it for a long time) time who has problems with orgasm.
My wife is delighted.
Сразу скажу, оченб слышно вибрацию, поэтому если вы заказываете чтобы пошалить с партнёршей в людных местах с пульта - не вариант. Ну а дома очень даже да) Режимы вибрации разные. отдельно регулируется вибрация на клитор, отдельно на внутренний мир) Мне понравилось.
todavía no lo he probado, venía descargado, cuando lo cargue y lo pruebe dejaré valoración, gracias
Cool thing, I liked my girlfriend, packed beautifully
Complies with the description. Perfect.
OK
Fast Delivery Thank you.
Заказывал доставку 5 дней, а по факту 10+хранение в 5ке всего 3 дня. Чуть не опаздал, подруга могла не получить этой кончательной штуки! В 41 год кончила первый раз!
Все супер, доставка за 5 дней, работает отлично, удовольствия масса
Bien
Wife leaves in a couple of minutes, works so far well.
Muy bien
The toy came in 5 days with accelerated delivery. I took it on the cash register in 5KA, the box was packed, about what it was not written anywhere. When opening the package very stink rubber, be ready to allocate a couple of days for weathering the smell. Feels like and really silicone without impurities, not the best quality, which is worth expecting. Wire for charging, like most waterproof toys, non-standard, with it it is necessary neatly. I did not immediately understand why the long part does not vibrate, it turned out that the buttons on the remote are responsible for 2 different parts, and not for less-more. Brought discharged, so when turned on, barely vibrated, when fully charged, the vibration is powerful, noise is medium. As I try, I will add.
my wife il so pleased
Delight!!! Take with remote control and only with remote control
такой быстрый доставки я ещё не видела никогда. 13 дней до спб да ещё и курьером.
Totally reliable product
All good
The heating function does not work, and without it it is a cold toy with unpleasant sensations.
I ordered a friend for Dr. came a little with a favor .. Despite this-she is delighted!
Order came in 11 days. Well, what can I say ..... listening to positive reviews, I decided to buy. Figured it out right away, well, yes vibrates, but to get pleasure, no matter how hard a man is needed. And so relax very well.
Great thing! Comfortable and pleasant
Super
Reçu bien emballé pas encore testé repond a la description, reçu rapidement
vibrator had to turn on before you can control with remote. And if you turned off vibrator accidentally, it cannot turn it back on with remote. It’s good vibrator. But it could improve.
Thing, I would not even think that it would be possible to get such a pleasure))) it came for a week and immediately home. Completely discharged, everything was charged. nothing difficult in management. Nice stuff.
Very nice and quality thing. In the case did not try but while I checked the modes, the shake in my hand appeared)