SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
its really nice
The handcuffs are much better quality. However, they're too big for my wrists
Same like pictures
Very thin and delicate quality. Just for beauty. But I like it
On 52 RR (RUS) approached. But I had to make a double hole. You need to lose weight, otherwise the belts on the hips pass right under the buttocks. The straps are soft. material dermantine. For an aesthetic look will go. for BDSM will not fit. material is not durable
The quality leaves much to be desired, but it will go for its cost.
Everything is accurate! At first I was afraid that there was no detail, but then I figured it out. The order arrived 3 weeks before the Kazan!
It's pretty, it's fine without flaws
It's good as described. Fast shipping and delivery
Nice when your girlfriend tries to run away from her sucking duty.
Love the strappy Quality Made Small smell (as it is leatherette) Definitely recommend!
Love the strappy Quality Made For such a price just a fairy tale! Only a small smell (after all, leatherette) Recommend!
Cool thing. It is convenient to hold your spouse when you come in from behind
Spivpadt with a description.
its okey^.^ thank you
Badly crumpled, in places the dermatin is cracked because of this (
I'm a Garna, everything is right, I'm a big store!
The thing is interesting and has attention to the acquisition.)))
first one didn't arrive, but store whitout any problems send the second one , harness as described, very good
The quality is excellent, the fittings are good, can be adjusted for any type of figure. Very soft on the inside satisfied with the purchase.
Not really keeping on your feet, but everything corresponds to the description
Well made, soft leather. Comfortable and very sexy :)
The thing is not clear, ale yakoti wanted bi krashchii. I like it so much (((
Beautiful harness the leather is well imitated I recommend
The straps are soft, the village is fine
It came in a combined parcel, tomorrow fitting)
A little too big in the belt. And so it looks not bad
Soft, quality is good. fit in size. there is a small smell, but it's ok. thanks to the store
For such money all is well) the delivery time came out, but the parcel came
It came late. Bracelets liked, look like in the picture.
It's cool! # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
Everything is clear
There are many ugly deformities-bends during transportation, but it does not affect the work of Portugal. Looks beautiful, you can adjust to any physique. Thinner than expected. Thank you
Belts are not as dense and thick as in the photo, and so not bad
It's a pretty Portugal. It turned out to be a bit too big for a thin woman, but this problem will easily be solved. At 40 size it is decently too big, and for large women it will look good. Quality on 3 +, but at the same time what we wanted for 230 rubles? Such things every day do not wear and I think a few clothes will be enough until it breaks or grows.
Nice
Everything perfectly corresponds to the description, but the wife did not appreciate the gift .....,
Delivery to Postamat zainio in St. Petersburg took three weeks. Everything corresponds to the description. The store of 5 stars!
Excellent. Ve board.
Omggg 15 days to switzerland it was soo fast thsnk you!product is like described, its good thank you
Everything is OK, everything is of course soft and inverted, but it will smooth over time, the skin is thin, but for such a price will come out, delivery without problems.
On the quality of questions there is no question on what waist sizeVery long strap, need to cut
For obvious reasons I will not show it on me but it is very faithful to the photo, leather Effect on the outside but very soft on the inside so that it does not rub or glue too much to the skin. Fits perfectly to the thighs or hip regardless of morphology
Everything great shipping is really fast
I love it. The part that comes to the waist a little big.
I love him
Corresponds to the description.
Well made, arrived quickly. I'm satisfied. Thank you store!
The parcel went less than a month, I like it
The price-quality ratio is met. It looks cheaper than in the photo, but in general, norms.