SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store is smart, did everything according to my measurementsSent the goods quickly, it arrived quickly enough. I'm happy!☺️
What it describes
The price corresponds to the quality))
Husband loves these straps))
Wife is happy
Supper, excellent quality, soft rimny
Mine did not notice that the cord was thin and put it on the dog, I thought the collar.
Quality Made
Arrived ahead of schedule! Very good quality. It has a little smell when opening it, but it goes fast
Flimsy but body-friendly
Great material
Very fast delivery!
The straps are very soft, pleasant to the touch. Looks beautiful))) thank you
Good
Looks like the picture, it's resistant
Having made a gift 12.03 by passing the 04.04. All the way there was a break-up. For the sake of it, I recommend that shop!
Fast delivery, all as described
I love the harness is beautiful
Real leather, the smell is cool, the body is beautiful, the color is bright quality +, I recommend
As the description .... Excellent product ratio-price It takes me 30 days to reach Mexico .... Communication with the store was not necessary... Recycle
Gave 5 points, so the price corresponds to the quality. If you are afraid to break, I do not recommend.
very good customer service and you can shop with confidence.
Well... looks cheap ((only for home socks
Not bad, beautiful. But the skin is artificial and I don't know how long it will last. And in some places it is different texture and fabric, but it looks and fits well
Everything is like in the photo! Thank you!
ok
+++++++
It's good, I'm satisfied.
its really nice
The handcuffs are much better quality. However, they're too big for my wrists
Same like pictures
Funny thing
Very thin and delicate quality. Just for beauty. But I like it
Duge Kclina Rich, I recommend everything
On 52 RR (RUS) approached. But I had to make a double hole. You need to lose weight, otherwise the belts on the hips pass right under the buttocks. The straps are soft. material dermantine. For an aesthetic look will go. for BDSM will not fit. material is not durable
ok
The quality leaves much to be desired, but it will go for its cost.
Everything is accurate! At first I was afraid that there was no detail, but then I figured it out. The order arrived 3 weeks before the Kazan!
It's pretty, it's fine without flaws
It's good as described. Fast shipping and delivery
Nice when your girlfriend tries to run away from her sucking duty.
Love the strappy Quality Made Small smell (as it is leatherette) Definitely recommend!
Love the strappy Quality Made For such a price just a fairy tale! Only a small smell (after all, leatherette) Recommend!
Very good.
Good quality good product arrived before
Quality matches
Excellent material. Served properly
Cool thing. It is convenient to hold your spouse when you come in from behind
Spivpadt with a description.
its okey^.^ thank you