SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
el producto llegó bien embalado ahora a probar gracias al vendedor
Great, super fast nice gifts...good store!
It came quickly, have not yet tried :) I recommend the store, everything is packed qualitatively, the package can not be determined that inside :) special thanks for the gifts put in the parcel :) :)
great product, fast shipment, many extras ;-)
Received within 20 days and Results was amazing. Highly recommended.
not working :/
Everything is super! Packages are simply chic, you can give. How does not work yet checked. I'll add later.
Seems good quality. but haven't tested yet. Well packed, and I really appreciate the extra gifts. Thanks again.
I receive is packed vv good. Thanx store and ce on time. I just laugh when I see the small ball With picture on it. I have to hide I got kids .. Thanx for the gift too. Iam gonna try it. I might be back
ok
All Super
thanks store
Items received. Arrived earlier than scheduled. Not yet used in practice. Good packaging and harmless. Gifts are also accepted as ordered. I absolutely like it. Let me repeat the reason after using it. thank you very much. I will encourage you to buy more.
Description of little zagmatwany,
Excellent.
Used Phone
ок !!!
Shipping fast. The store put extra condoms, lubricant, toy.. It's very nice. Action did not try, I will write a review later.
.
The goods came quickly. We will try
спасибо, все пришло как положено, ещё пока не пробовал.
Works very well!
Получено, спасибо продавцу. Презервативы в подарок
Okey still not tasted. Soon
Looks good quality. The store commands 3 separate details. Thanks.
Seller put
It's for less משבועיים
The order came very quickly. Not yet tried
My order came in time. Just stay to test
Lo probaré
Good
The girls are excited that they are without them.
H
It came, but not yet used
Everything came "good" and fast. I haven't tried it yet so I don't know its efficiency but everything looks excellent.
Well, it causes pleasant feelings, but no more ..
There is no effect
היגיע no מבדק 55555
I haven't used it yet Please tell me how to use it correctly
The order was 2 weeks. I order the second time, already 16 capsules. The goods work fine. Mademoiselle is very excited, not to mention the lower part of the body, there's a storm...
Here We were to receive everything very right shipping fast Thanks for the gifts. We will value again after testing
ok
ㅇ
Haven't tried yet. fast shipping.
very good product, fast shipping, I recommend it. not yet tried. I'm thinking of re-ordering thanks
have no effect !
All OK
not tested
Great goods! Very good store! Thank you so much!
Everything came in time, even a day earlier. Packed anonymous. The product itself is in a factory box and in film (like perfume). It hasn't been possible to try yet. I will write the result