SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice pakaging
Product OK. I recommend the store
Great exciter
Very well produced nikel its walk on the reeds
I don't get the result.
Product more arrive still I have not used
האזמנה were in 22.1 the store promised to 45 day וזב came only in 5.5.
All cool
Magic tool for "massage". In 3 weeks the letter has grown by 2 cm, but the hand for the "massage" has grown by 4 cm! It's scary to imagine what will happen in a month. You need to change your hand and involve all your acquaintances in the "massage". I recommend the product and store.
Good "to test
Received, Discreet Packing
Enlargement is not tangible after use but it helps to remain strong for some more time. Excessive use should be avoided as it may only exhaust you without culmination.
Now to try
I haven't seen the effect yet, but there is no denial either.
Not yet tested
ok
Delivered delivery, I'm going to use it.
Great store because I did not receive the goods returned the money
bom
All good wine
Top has arrived! Let's see the results see if and true!
Goods for 18 days. That even more than a child with a team at a time of vision. And with the viyavno Bulo, the goods were cursed by the knowledge at the price on the package. And the Republic in the city of kottya for the truth. I took it for an hour of delivery to the city khtos. Yakshchi Maute zayzhi 7 boxes can be found.
Arrived very well packed and discreet and also arrived before the expected time. I'll start using it and give the review in 1 week
Pacza szbko dotarla, well spakowana without damage. Seller worthy command.
I still didn't test the product but the shipping service was fast
Perfect what is in the ad they deliver for a short whistle on his birthday I hope it will serve him
Item received. I haven't tested it yet. I'll add later.
It took a little while but it is by mail in Mexico, the package arrived excellent, store highly recommended
Wait and watch. We will see the result
Received, did not try. Then we'll see
Very good product
I'm still going to test
All OK
Exelente!!! Well sealed without problem highly recommended
That I have passed with my product that nothing that comes what happened is going to arrive or not need solutions not problems I thank you for giving me delivery dates here in Colombia, thank you, I hope for an answer.
Excellent, all good. Thank you!
Any efect..... Its not working.
I expect results.
Product not tested yet, but store is excellent, and I'm hopping the product is also as excellent as seller.
Then I make comments about how I work
I don't know if it works but it's cool
It already reached me although the system did not appear said that it was still in the place of shipment but thank you very much I already received
Good product
I'm waiting for a bigger bottle! More than try the miracle product and I hope safely
product arrived timely and discreet, thanks
Excellent Product
Product arrived right
Tried
I'm still testing
Too small