SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I still don't know if it works
Arrived fast, now it's testing the product to see the results.
It's really effective, gradually you will get used to the feeling of massage, it's really good, it will get bigger, it's the same as the store described.
Value for money. good product. highly recommended this
It's really good, it becomes very hard and thick, during this period of use, the taste has a faint fragrance, it is mild and not irritating, the penetration is very strong, and the effect is very good!
Arrived early, and that's great... Now to test the product and then I will make more comments...
The package arrived earlier than expected. The product packaging is very good, I am very satisfied. I will leave an assessment of the effect after use. Thanks to the store
Perfect product!! Amazing effect!! I bought 8 more bottles.
After a few days of use, the hardness has improved a lot, it also extends the time. the length change is not obvious at this time. But this product is really effective. I'm gonna keep using it.
It’s a scam, all reviews aren’t true.
Came fast I liked it arrived all right and I just didn't test it yet
The product will arrive soon.Everything is fine.Currently only used once, I didn't feel any discomfort. I felt a little hot during the massage process. The whole process was very comfortable. I will leave a comment after the effect changes.
The effect is better than expected!!!!I can't feel any side effects except the changes that bring me surprises. Massage with essential oil is an enjoyable process
An oil of essence, but it does not heat up, even in the first bottle, I still did not feel much difference to say that it really grows. In the next bottle I will give a better evaluation.
I'm almost 46 years old. This product makes me feel as energetic as young.A very wonderful feeling.The effect is very good. Now it has grown 2.8 cm, which is very safe and has no side effects.the hardness is much better than before.I have never thought that I can still have this improvement at this age.
After receiving the package,I have been using it every day, and I have followed the instructions. Now it has become very hard, and the length has increased by about 3 centimeters. It is a great product and the effect is very good.
Really effective！！It has grown by 3.7cm and thickened by 1.2cm. My wife is very satisfied with the pleasure I have brought her.
The length has increased by 1.3 inches. Seeing such a good effect makes me very confident to use it.
I have been using the product for about 2 weeks. At the beginning, I didn't feel any changes, but the massage process was very comfortable. I didn't feel any discomfort. The change began on the sixth day, and I can see that it has increased significantly. This gives me more motivation to insist on using the product. This is really great. Now it is about 1.7cm longe than before,And it's thicker than before. And I also feel that my little brother is harder than before.I am very satisfied with the whole product use process and results
This is the most effective product I have ever used. Thank goodness I found this product. This really solved my biggest problem.
No received following address address I ordered another with the right address
The product is more than reliable and with incredible results, it is harder and wider, I still do not notice changes in the length but they really are incredible changes
I have just received the product not tried yet I come back with another notice later.
Recommended by a friend. After using it for more than a month, I grew 4.6cm in one course of treatment. Now she loves me more and more, every time I play with her she is very happy and satisfied
OMG!This product is amazing.It really worked.I haven't felt any side effects so far.
Thanks to this product, I have become more confident and my girlfriend likes me more, highly recommend.
Absolutely amazing product!It is very comfortable to massage.The effect exceeded my expectations
This essential oils are very effective, the hardness and length are much better now than before, and will continue to use.
It's really good, it's almost 23cm now.This change makes me feel like rebirth.I am full of confidence now. Every time I see my girlfriend's surprised expression, it makes me feel very satisfied
After a few days of use,the hardness has improved a lot,It also extends the time. This surprised me.I usually finish it in ten minutes, but now I can do it for more than half an hour without any problem. After using it for about 13 days, I can feel that it has become bigger than before. Fantastic!! I will continue to use this essential oil for massage
The shipment arrived relatively quickly.Package privacy protection is very strict. Very satisfied. Thank you very much, respected store.
After using it for 12 days with my insistence, I finally saw the effective growth. It has grown by 2.3 cm. I will continue to buy 6 bottles.
The effect is much better than I expected. Now it is 2.6 cm longer.
I was recommended by a friend. He told me that the effect was very good. At first, I bought with the attitude of trying. Now I have used it for 9 days. The effect is really good and effective. I will recommend it to my other friends!
This is my second purchase. That's great. At first, I was skeptical. But the effect was really beyond my expectation. I can feel the obvious change. It is 3.6cm longer than before, and more harder. It makes me feel full of strength. I look forward to more changes.
My girlfriend was surprised when she suddenly noticed that it looked so much bigger than before. Since I use the product every morning and night, it seems to gain about 3.8cm. I am really satisfied. The result exceeded my expectations, I really liked it, I really bought the right product.
The effect has been seen, it is stronger and bigger than before, and the response and length have changed significantly. I will continue to order when I run out of these. The store has a lot of discounts. I recommend ordering more quantities to keep the best.
The product has no side effects, the effect is very good, I plan to repurchase 8Pcs
I feel that the more I use this, the better the effect. I have been using it until now. Now it is 3cm bigger. And become stronger and harder than before.
It's nearly 4cm long and it's thicker. I used it steadily over a full time, it is very comfortable to use, my wife helps me every day to do a massage, and the feeling is very good. The product is safe. I'm not feeling any side effects at the moment, and if I smell it, I'm a bit of a charge. I highly recommend this product.