SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came everything like knado
I arrive the long-awaited package I just need to use it and see how good it is as some comment
I started using 2 days, then I will return to leave my statement
I received it yesterday Saturday 19 and I started using it, I hope I can add a positive reply later, so we read each other in another month, to see how it went. ;-)
Arrived faster than other products I bought on the same platform. The product feels very hot at the beginning, the truth is I don't know if it works but it is not too much to know the product. I am satisfied with the delivery.
It works.Thank you so much.Definitely enjoying all the benefits of the product.
My wife was the one that originally gave me the idea to do some research online to try and find a natural alternative. That's when I came across this AMAZING product!At the beginning,I was skeptical.But after using the product for a period of time,I did truly start to experience very positive results!The size has indeed become longer and thicker.I have noticed the significant and very noticeable difference for sure!THIS STUFF WORKS!!!!!I am already very, very impressed!
Works great.Overall very satisfied and will repurchase when I run out.
Good effect.This is a worthy product in my opinion.
I was shocked when I actually saw and felt results.The effect is indeed surprising.
Does its magic...noticeable difference.
Excellent product! I was skeptical at first to try it but I am certainly seeing some progress already.A+++
Very easy to use and good result.Feel better.Buy again
I use it twice a day and after about 2 weeks I noticed a difference.I don't know exactly how, but it does work and I'll continue to use it.
Flawless product with good results, fast delivery, gladly buy again!
Very easy and very fast excellent
I bought it at the beginning of July and it was almost a week to finish, apart from that, the product arrived with 0 problems, well packaged and very well protected, the oil smells of flowers, later I will give you a better Feedback when I have finished my bottles to leave you better details
Definitely works better than expected! I'll definitely have to keep some in stock!
This product works very well.All without harsh chemicals!I did not feel any discomfort during the use process.Super effective!Very happy with the results. It definitely helped.
Fantastic Product.100% Works.It gave me and my wife a great experience!
This product definitely works and has truly brought me improvement from the inside out.Wonderful results!
This product is excellent and fills all my expectations
I feel as good as the guys in the movies and she definitely feels the same! Highly recommend this product.
I love this product. Made me feel like a real man again.I've had great results with this product. Amazing stuff really.
Very good!! Grew quite a bit with just a few drops, several boxes on the way.
3 APTA zhurdi. Sapasyn Uli texermedim
Currently,I have only been using it for about 2 weeks,but I am AMAZED at how well it has worked so far. Very satisfied
This is honestly the most effective product I have used .The results of more than ten days of use have already explained everything.Very satisfied.So glad I purchased.
The person who invented this product deserves the Nobel Prize. The effect was very satisfactory.
What can I say, every single product is different. It is like supplement and medication. It is working for some people and not for another's. For me is working amazing, improve my sexual life. I used twice a day, massage between five to ten minutes until absorbing. I will recommend for anyone, from now on this is my everyday oil.
Logistics is very fast,I like this product very much!! ! I've already felt the change in hardnessand length,I'll keep using it
I recommend it very good already I tried it with my husband
Good product after a week of testing
This oil has helped me feel more confident and attractive than ever before.
The store has a good attitude, and the logistics is fast. The product is great, I like it very much, it was a great purchase.
In the first week of use, I didn't feel any changes, which made me very anxious.I contacted the store for assistance,the seller's suggestion is to persist in using it for half a month.I did this and I extended the massage time.Everything is changing for the better now.I am very satisfied with the effect.I have to apologize to the seller. And I will recommend this product to my friends.
The description is more than accurate. Excellent quality packaging. Use more than a month and completely satisfied. Thanks to the store.
Very good product. Good feeling of use,I really enjoy massage.I have been using it for about 17 days and the results are very satisfactory to me. It has grown by nearly 3.5cm，and also become thicker.Overall, this is the best product I have ever purchased
Thanks to this product,I am very satisfied with the effect.The change has made my girlfriend love me more.highly recommend.
It's like in the photos, I don't use it yet. Fast Delivery
Everything well packed, according to the described, thank you very much for the attention
After 2 weeks of use,The effect really satisfied me.I can clearly see that it has become longer and thicker than before.Now the original underwear made me feel a bit tight.This product really surprised me.This is indeed worth buying.What usage suggestions i can give you is to extend the massage time, as it can promote the better absorption of essential oils.
We will see how does it work I'll be in touch. Thank you
Very punctual the very confidential delivery from tomorrow May 2 I start to use it there is ire leaving my opinions on the product but the very punctual store it took less than 10 days to arrive
I had to wait a long time. More than a month delayed! Time will show how it works…
Arrived quickly. I haven't used yet. Perfect clutch
I have to try it to see if it works
Just what שנשאר it check if it works
Guys I just used if it will make my big ass I don't know but it has a retardant effect so I thought it was great the benefit and type of delay of ejaculation… so I recommend it!!!
The item was not received. The status shows that the package has been delivered. Mail does not answer calls. The Mail site did not consider the application and did not respond. When I visit the post office, the staff say that the parcel has been delivered. In general, it makes no difference to me. It was very interesting what kind of tool and how it works. Everyone writes that it works, but I just can't believe it. The store is 5 stars because he's not to blame. Communication with the seller is excellent. He is worried about the undelivered package. Said he would return the money if I didn't find the package. I think this is not entirely fair. If the parcel was stolen, then they need it more. So I wish you good luck.