SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product and long and quality material
No sucker, otherwise everything is fine.
Here and without me a lot of good reviews, but in any case I will write. Very pleasant to the touch, corresponds to the description in terms of general parameters and color, does not have uneven seams, is weighty and bends well. The product was packed in a box and bent a little, which is why it was impossible to understand what was in the package, the inside of the box the product itself was packed in branded packaging. Delivery was also fast, delivered to a fairly remote region in about two weeks. In general, I advise!
My wife loved it, fast shipping, recommended.
Fast shipping, really nice product, it's gonna make you howl from pleasure!!
looks great surly will order more here
Very quick delivery, as promised and the toy looks nice. The silicone is pretty soft and flexible. Thanks!
Arrived in a week which was surprising, dimensions are exactly as advertised, I've been looking for toys on a budget and they do not sacrifice quality to save us money which is very helpful
The suction cup is not and it is indicated in the description, but if you carefully cut the knife in the leg of the hole, it turns out a fairly reliable suction cup!
Absolutely amazing :3
A little less than expected
!!!
The size unexpectedly, mega just top. My wife is mega enthusiastic and loves it fully completed.
Girlfriend happy
Arrived very fast, good quality
Delivered in two days! Excellent quality, no chemical smells, good, flexible silicone, keeps the form) thanks to the store for prompt delivery! Recommend =)
Just like photo will be loads of fun!
Fantastic anal toy loads of shape to satisfy your needs.
This took over 90 days to arrive
Bigger than expected
honestly, it was bigger than expected.
It took me a little while to get there, when I got it I thought it would be a little less but it's a good size, it feels good though the knot might be a little bigger but it's all very well for the price, the store very friendly and sociable , respond quickly and I recommend
Received the parcel, fully corresponds to the description, was packed in a dense box excluding the possibility to check that inside the parcel. On the parcel itself, the store pointed out just Toys (toys).
A little bigger/bigger than expected but overall I'm happy. Received really quickly, and well pack without knowing the origin.
Very good product rich to touch and using it
goood
Recommended. Price contrast quality is also good. Silicone Pot three even one, no flexibility higher. Shipping will be sharing after days including W about slashing.
Product matched description perfectly. Friend was very happy with it! Great Product, packaging private!
Exactly as the description. Arrived super fast, two days in the US. Bigger than expected, but that’s a good surprise. Fun toy, for anal use at least, the different sections are very good and the ridges feel very nice. Note no suction cup base.
Soft. Pleasant and awesome. Licks that place and can be hidden to wear. Advise. He arrived at the camp in three days.
Dimensions, softness, flexibility are all as in the description. Please note that there is no suction cup.
Неплохо. Немного жестковат, как по мне, но имеет много рельефов и очумительную форму головки.
massive, looks good
bigger than expected but I like it so far
Everything is clearly packed normally
Excellent quality well packaged I recommend to store
it's great ❤ I was just collecting strange dildos and it got my curious, at first I thought it was going to be to big but it feels great.
Fast delivery very good store as Describes
The sensations are chic, and the size is impressive
The product corresponds to the description. He is medium rigidity, pleasant to touch. The form of a rubber product for an amateur, it seems better for me still phaloses are slightly curved (in this case they get to the prostate).
Packed well, full anonymity, store well sent quickly, product quality is good
Exactly like in photo, feels great, fast and discrete packaging, all around great toy.
goooooooooooooooooooooooooooooooood
This is something with something! The girl was already described with pleasure)))
The purchase is very satisfied. Soft and pleasant to the touch. In the case of just super, at first not usual, as the relief, and thickening, but with time you get used to and feels great. With lubrication very well combined and works perfectly. Packed divine, in a branded box, if you do not read the title of the parcel, you will not understand what is there at first sight.
This shop is fr my new go-to. Not only did the package arrive in 2 DAYS after being processed, but the product was very secure, doesn’t smell weird and overall has NO FLAWS. As a 5’2 110lbs twink, I am VERY SATISFIED WITH THIS PURCHASE.
The toy went a little more than 2 weeks, thanks to our native mail of Russia. But it does not matter, the packing, like many, black wrap celofan, in it a box, and in the box a toy in the branded hermopackaging of the water manufacturer. It looks very beautiful, it's quite soft and pleasant, the smell is almost not what kind of toy is not available. In fact, they did not try, but I think it does not rape, but only please. With the sale did not communicate, I did not need, took during the discount, cost 917 rubles. Quite cheap, quality at altitude. The size as stated in the characteristics. But at the touch, really soft, pliable material, the shape keeps its own, but bends easily and it's good. And then there is a rigid silicone, with this you do not play. How to speak the taste and color. To the store Thank you, sent the next day after the order, the track was tracked to the Postal from division. Good luck to you and your store, please continue with your customers and subscribers. All beaver.
Very good , very happy and recommend
This is even nicer than the $40 one I bought at Spencer’s. Definitely recommend to anyone on a budget and more experience with sex toys :) (also it came in only a couple of days)
No sucker. Pretty harsh.