SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice material, good to bend, the suction cup is also great.
Great Quality, super fast shipping
Curled PR carai loved keeper in two sitting
Design does shove air into places, so be warned.
very soft
the medium is pretty big, but I'm not complaining;)
Got here a month earlier than estimated. Looks good but haven’t had a chance to try it out.
Amazing impressions, I recommend taking. The photo seems more, but in life is not a small toy. Came in a box, pretty fast.
I haven't tried it yet, but it suckles well, and it feels cool to the touch
Came quicker than expected also very satisfied it looks just like the pictures
It's a great thing. The size is correct. The material is pleasant to the touch. I recommend it.
Godnote, 10 ctulhu out of 10
Good quality. As listed. Larger than expected.
nlg, wasn't sure how legit this was going to be. it's 100% accurate and it's honestly cool as hell looking. buy it if this is what you're looking for.
It's a good product, not yet tested but the material looks of quality, highly recommended. He arrived in about a week here in south Mexico.
Beautifully packaged, discreet (I made the request from other things and found that this product had not arrived because hahahaha discreet packing), me "served" well, was somewhat uncomfortable tips rigid polka dot tentacle but still very good and tasty
The product is the same as described, but the protective packaging was violated at some point in shipping and transport. I recommend the store and the product. And I will buy again because it was a problem during transport and not the seller.
As described and shown.
Super quality, no smell
Soft but firm. Love it! Exactly as described.
The product was exactly as described.
Very fast delivery
I came in a week. Packing and quality is top grade. Feels soft and pleasant. As a vaginal toy did not really like. For anal purposes I will try. In general, everyone is happy.
Bigger than expected, but has a great texture and is cute
Received well packaged, size as planned, beautiful! The base is a suction cup that holds very well! The material is flexible but not too much what is top! 100% satisfied! Shipped in a few days!
A lot softer than anticipated.
one of the few stores on aliexpress that sell body safe dildos
Feels great, got here sooner than expected
amazing.
Arrived early, it is rather effective. Just think of a little lubricant because it hangs a little at the beginning xD
Item corresponding to my order
great for stretching. overall good quality
Fast and also just as you describe, soft and big, great for what you wanted.
I ordered a friend with his girlfriend on a joke. I hope they will appreciate :) the delivery of the dog is delayed, but not critical (for 2-3 days)
The toy is cute, qualitatively made, of course I would have made it a little softer, but it's already taste. Recommend!)
Very beautiful and the quality is exactly to the photo, I loved it
Perfect for riding and for beginner Not the best for mouth exercice
Good sh*t.
Item arrived faster than expected, very discreet packaging and very good quality. They really do need to make XL and XXL sizes thought :-)
Quality, the form is not for everyone.
Not a dildo, but a dildider.
He arrived 11 days earlier than expected. Very good quality, highly recommended
Quite interesting, soft, in the living looks very even worthy. Price quality fire.
First, it was delivered quickly, to Poland probably for weeks 2, this is a huge plus. What about quality-does not stink, and does not have such a nasty bile material as other toys from Alika. In action, I did not try, but I definitely advise you to buy at least in your collection
very soft and squishy, great item
Delivered a day earlier! From Russia to the place of issue Yes 3 days. Quality is top, packing is original. Five points.
Arrived early well packaged and discreet
Very comfortable to touch, unscented I am very satisfied
As expeted.
Arrives in advance, level quality nothing to say, this is nickel.